Here are some of the question that most of the customer may ask:
1. Why do i need a security system?
Although we cannot guarantee by installing alarm system and cctv system may 100% avoid crime but statistically proven that Security system can help to lower the crime rate. In country like Singapore and Taiwan, where CCTV System are normally seen throughout the public area. By the help of those CCTV equipment, it actually help to solve many case. Singapore was rated as one of the safest country in the world, It can never be achieved without the help of CCTV System.
2. What is active system and what is passive system?
alarm is an active system because it is a system where it will alert the owner, it’s being call active because the system will actually make phone call to the owner and report to the owner on whether is an intrusion, is a fire or etc..
But without a passive system like CCTV system, owner may face difficulty on judging the call from the alarm panel; whether is a real alarm or a false alarm.
3. What is a false alarm and how does that happen?
A false alarm is actually refer to an alarm alert apart from real “break-in”, this maybe cause by lighting strike, mice bite, power shortage or irregular voltage supply, system failure etc. In normal event, owner may need to rush back to the premises to verify the event but if owner have CCTV system, owner can actually review the incident by using the remote viewing function from CCTV system.